Another Time magazine article that touches on the industrial-organizational psychology research and ideas!
I have Google Alerts set up to notify me any time there’s an article on emotional labor and this was the link I got today… hard to tell what this source really is, but they have quotes from Hochschild, a definite leader in the topic, so it’s worth checking out…
If we all concede this point, will we stop seeing the articles about how Gen Y and the Millenials will radically alter the world of work? Please?
